Product Backlogs – Made in Switzerland

Picture of András Kapros

András Kapros

Senior Consultant

Here in Switzerland, we’re known for our efficiency – like our world-famous Swiss watches or our extremely punctual trains. Just as a Swiss watch demands high-quality materials and expert craftsmanship in order to run properly, agile project management requires us to maintain a well-balanced, up-to-date product backlog in order to manage projects as efficiently as possible. After all, product backlog management is an essential component for the success of agile projects. In this post, we’ll offer you our best advice on how to manage your product backlog so you can increase efficiency, save time, and optimize output.

Understanding the Product Backlog

A product backlog is a prioritized list of everything that is needed to improve the product and is the single source of requirements for any changes to be made. It’s a dynamic list that is constantly evolving alongside the product itself, the market, and the users’ needs.

Backlog Challenges and Risks

Dealing with an outdated backlog is one of the major challenges in project management. Poor prioritization can lead the team to focus on trivial or unnecessary tasks, resulting in a significant loss of value, especially when the scope changes mid-sprint. One common pitfall is attempting to tackle too many tasks simultaneously under the false assumption that everything is a priority. This often slows progress and can result in project delays, complications for downstream teams, and missed market opportunities. For example, launching a new smartwatch update right after Baselworld is like missing the holiday shopping season, bypassing a prime opportunity to dazzle the industry’s keenest eyes with innovative luxury.

Vision and Roadmap: Guiding the Journey

Just as a hike through the Swiss Alps requires you to have a clear destination in mind, a strong vision directs product development, shaping a product backlog that adapts to both the current landscape and the journey ahead. This approach ensures that every item in the backlog, like every step on your hike, moves the team closer to its goal, balancing strategic orientation with the flexibility needed to navigate the challenges of product development. Agility doesn’t mean a lack of planning; rather, it’s about adaptable, high-level planning. Setting quarterly goals while focusing on the upcoming few sprints provides teams with a balance of direction and flexibility.

The Crucial Role of the Product Owner

The Product Owner owns the backlog and is responsible for its content. They play a pivotal role in keeping the backlog relevant and well-prioritized. To put it another way, this means the Product Owner is responsible for overseeing the development and delivery of work by the team. This is a full-time job – I’ve witnessed firsthand how a dedicated Product Owner can triple a team’s productivity simply by providing a clear vision and ensuring daily collaboration. When a Product Owner is spread too thin across multiple products, the cost is high – not only in terms of lost time, but also lost momentum and diminished team motivation.

The Art of Backlog Refinement

Imagine a fondue pot that’s too full, bubbling over with Emmental and Gruyere. A mess, right? That’s what your backlog is like when it’s overgrown. The key to successful backlog management is balance. Regular backlog refinement sessions are crucial, just like stirring the fondue is essential to keep it from burning. These sessions provide a structured opportunity for the team to refine the prioritized backlog items, ensuring that everything is clearly defined and ready for implementation.

Team Collaboration in Backlog Refinement Sessions

“Great things in business are never done by one person. They’re done by a team of people.” – Steve Jobs

Refinement sessions are a place where the collective wisdom of the team can really shine. It’s where a variety of ideas converge to refine and enhance backlog items. Led by the Product Owner’s strategic priorities, these gatherings focus on achieving a unified understanding of the priorities and specifics for forthcoming tasks as well as discarding obsolete items.

Here are a few questions you can ask to improve team collaboration during backlog refinement sessions:

  • Which items in the backlog are the highest priority, and why?

  • Do any backlog items need more clarification or refinement?

  • What dependencies do we have?

  • What dependencies do other teams have on our work?

Structured, focused backlog refinement sessions not only enhance productivity, but also make meetings more enjoyable. Additionally, ongoing feedback is essential for fine-tuning and improving the product backlog, ensuring that it remains aligned with project goals and team capabilities.

Enhancing Process Quality with a Definition of Ready

To ensure quality in our process, we need to establish a ‘Definition of Ready’ – a set of criteria that Product Backlog Items (PBIs) must meet before being deemed ready for development. Rigorously applying these criteria to all PBIs maximizes value while minimizing risk.

To make this process as efficient as possible, we recommend adhering to several best practices for the Definition of Ready:

  • Create a clear User Story: Each PBI must be clearly defined with a user story that outlines who the user is, what they need, and why.

  • Specify the Acceptance Criteria: PBIs should have detailed acceptance criteria that describe the conditions under which the item is considered complete.

  • Identify Dependencies: All PBI-related dependencies must be identified and resolved or planned for resolution before the item can move forward.

  • Prepare the Design and Technical Specifications: The necessary design and technical specifications must be prepared and available in order to guide development.

  • Come up with a realistic Estimate: The team needs to provide an estimate for the PBI that reflects an understanding of the effort required.

Agile Empowerment and Adaptability

The final step is to give your team the tools they need to be as multifaceted and adaptable as a Swiss Army knife and prepared for any challenge. Foster their ability to make well-informed decisions regarding backlog items by actively involving them in the process of transforming plans into concrete actions. Agility hinges on the ability to adapt swiftly and precisely, akin to the mechanism of a Swiss watch.

To evaluate the effectiveness of the backlog preparation, reflect on these questions:

  • Prioritization: Does the team consistently focus on and complete the most valuable items?

  • Backlog Quality: Are there frequent unexpected dependencies, or does the team smoothly progress through committed items, indicating a well-refined backlog that meets the Definition of Ready?

  • Clarity and Accuracy: Does the team deliver precisely what is needed, or is there a need for frequent revisions and rework?

  • Commitment Fulfillment: Does the team complete all tasks it commits to, signifying a well-managed backlog with manageable task sizes?

The Essence of Agile Backlog Management

Managing a product backlog is like building a Swiss watch: know-how and precision are key. Just as the highest quality materials ensure a watch’s reliability, a well-prioritized and up-to-date backlog guarantees project success. The Product Owner acts as the master craftsman, meticulously choosing each task to align with the project’s goals. The result: a perfectly calibrated Swiss-made final product.

At AgileAdvant, we specialize in supporting companies on their path to agility. With our expertise and customized approach, we help you unleash the full power of agility. Together, we unlock the potential that lies within your company and turn challenges into opportunities.

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About the Author

Picture of András Kapros
András Kapros

Senior Consultant

As an agile coach, I challenge the status quo and bring about a change in mindset. My specialization lies in the transformation of teams through Agile Leadership, scaled Scrum, and Kanban.

Picture of András Kapros
András Kapros

Senior Consultant

Als Agile Coach fordere ich den Status quo heraus und bewirke einen Wandel im Mindset. Meine Spezialisierung liegt in der Transformation von Teams durch Agile Leadership, skaliertes Scrum und Kanban.

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